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Terms of Service

Effective Date: 29-April-2025

Welcome to Al-Jannat Mall. By using our website and placing orders through our store, you agree to the following Terms of Service.


Website Use

By accessing this website, you confirm that you are using our services legally and responsibly. Any misuse of the website, fraudulent activity, or harmful behavior is strictly prohibited.


Product Information

We aim to provide accurate product descriptions and images. However, product colors, packaging, or appearance may vary slightly depending on screen settings or supplier updates.

Al-Jannat Mall reserves the right to update, modify, or discontinue products at any time without prior notice.


Orders

All orders placed on our website are subject to confirmation and availability.

We reserve the right to:

  • Cancel any suspicious or fraudulent order
  • Refuse service to anyone
  • Limit product quantities
  • Update pricing errors if necessary

Once an order is confirmed, cancellation may not always be possible.


Pricing & Payments

All prices displayed on our website are subject to change without prior notice.

We currently offer:

  • Cash on Delivery (COD)

Customers must ensure that all shipping and contact details provided are accurate.


Shipping & Delivery

Delivery timelines are estimated and may vary depending on location, courier operations, public holidays, or unforeseen circumstances.

Al-Jannat Mall is not responsible for delays caused by courier companies or events beyond our control.


Replacement Policy

Customers may request a replacement for products that are:

  • Damaged
  • Broken
  • Faulty
  • Incorrect

according to our Refund & Replacement Policy.

We do not offer refunds or replacements for change of mind.


Intellectual Property

All content on this website including logos, images, graphics, text, and product content belongs to Al-Jannat Mall and may not be copied, reused, or distributed without permission.


Limitation of Liability

By using our website, you agree that Al-Jannat Mall shall not be held responsible for any direct or indirect damages arising from the use of our products, services, or website.


Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Continued use of the website after changes means you accept the updated terms.


Contact Information

For any questions regarding these Terms, please contact us:

Al-Jannat Mall
📧 Email: info@aljannatmall.com