Privacy policy

Privacy Policy

Effective Date: 29-April-2025

Welcome to Al-Jannat Mall. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or place an order on our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Device & Browser Information
  • Order Details

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and delivery updates
  • Improve our website and customer experience
  • Prevent fraudulent or unauthorized activities

Cash on Delivery (COD)

Al-Jannat Mall currently offers Cash on Delivery (COD) as a payment method. Customers are required to pay the total order amount at the time of delivery.

To ensure smooth delivery, customers must provide accurate contact and shipping information while placing an order.

Cookies

Our website uses cookies to improve your browsing experience, analyze website traffic, and remember customer preferences.

Third-Party Services

We may share limited information with trusted third-party services, including:

  • Shopify
  • Courier & Shipping Partners
  • Analytics & Marketing Tools

These services only receive the information necessary to complete their required functions.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Customer Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Contact us regarding any privacy concerns

Policy Updates

Al-Jannat Mall reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately after being posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Al-Jannat Mall
📧 Email: info@aljannatmall.com